When
Where
Campus ArgüellesCalle Tutor, 35
28008 - Madrid
Access
Format
Artificial Intelligence and conversational technology - bots, chatbots, virtual assistants, voicebots ... - are already having a transformative impact not only in the field of business relationships with their customers but also in communication and in the form of Interact with products and services. But, as always, the use of technology is only a means and should always have a purpose. This seminar addresses in a practical and simple way the possibilities offered to companies using this technology to connect with their audiences, create complementary relationship channels and generate dynamic and excellent experiences.
Speakers

David Faustino Pérez García
Es Ingeniero en Telecomunicaciones por la Universidad Politécnica de Madrid y, actualmente, dedica su carrera profesional a gestionar la Transformación Digital de Telefónica en España. David lleva a cabo los procesos de Transformación Digital de la compañía desde el punto de vista de las personas, los procesos y la tecnología. Además, es CTO & Bot Developer en BOTSLOVER.