Executive Program in Customer Experience
Achieve the WOW! effect in your customers
Achieve the WOW! effect in your customers
The Executive Program is eminently practical, comprehensive and effective in starting up and making a successful Customer Experience come about in organizations of all sizes and business sectors.
The Program goes into all aspects connected with the Customer Experience: behaviour, habits, a new decision-making process for the customer, innovation, digital transformation, cultural transformation, Employee Experience, neuromarketing, etc.
The Program works on all stages of the customer journey applying a methodology for its design. Discover how to gauge experiences to create a brand promise and to design unforgettable customer experiences.
Managers, professionals and entrepreneurs in all sectors who are looking to boost their knowledge of the design and application of a Customer Experience strategy that both stands out and produces results.
Professionals who aim to acquire the key competencies for the application of a Customer Experience strategy in their organization, acquiring expertise in innovation, digital transformation, business analytics and neuromarketing.
The program comprises of 6 modules
* Optional 360º personalized evaluation of model i4 and Debrief competitions
Complete an application form accompanied by the following documents:
See the preferential financing conditions for CEU IAM:
* The information provided by the CEU Education Group on the financing requested is for guidance only and can in no way be considered a binding offer or pre-approval of conditions. Whether or not to approve and grant the financing requested is the sole decision the bank.