Monday, 23 march 2020 | Redacción CEU
From time to time, a series of circumstances that no one could have ever imagined converge, causing a serious and complex situation -a circumstance which, for example, these days is more evident than ever-. In these moments of uncertainty and difficulty, it is when people need leaders that react quickly and effectively. In fact, it is then that the lights and shadows of the people who are in command emerge. Preparing to successfully deal with what is not yet known may seem impossible at first, however, leadership is not a one-off event, it is a task that requires constant effort and that can be carried out day by day. Good leaders will shine in times of turbulence, but they will have been preparing for them long time before.
People who are used to flying know that they do not have to be afraid of bumpy flights. Even so, staying calm when the most severe turbulence occurs is not easy. In this case, the job of pilots and the cabin crew under their command is crucial. It is their responsibility to make everybody overcome these temporary setbacks without problem and prevent people from being filled with their greatest fears, bringing about thus a possible risky situation.
Turbulence in companies appears in the form of crises and emergencies. Thus, when they arise, the work done so far loses the meaning abruptly, at least apparently. These are situations that test the professionals' capacity for resistance, as they may affect their current working model, completely redraw the context in which they work or make it unfeasible to continue with the strategies deployed until the present time. Only a demanding response that is proportional to the magnitude of the problem is effective to face these challenges. The effort will also be greater in proportion with how high the level of responsibility of professionals in companies is, therefore, the performance of leaders in these cases will be essential for keeping the company afloat. But what exactly makes a leader react better in these types of scenarios?
Brilliant leaders are those who stand out in unusual circumstances. In fact, when they face disturbing and complex events, they do so with a positive and proactive attitude. This point is key, since the people who are under their command not only take their actions as an example, but also their attitude towards unexpected events. In order to spread this attitude in these circumstances, it is necessary to carry out some groundwork focused on team spirit and motivation, and one that can help teams to fully trust leaders’ vision and capacity in times of turbulence.
The most valuable asset of a company is its human capital. This point of view should not be overlooked. The most successful leaders are those who know how to inspire their teams through leadership which is based on values such as honesty, transparency, responsibility, commitment, cooperation, etc. This type of leadership has an impact on the corporate culture of organizations, and it is in times of crisis when its effects can be appreciated better, for example, in teams’ cohesion, solidarity and motivation. A leader must always keep in mind that there is no better way to achieve a goal than to share it.
Turbulence can shake an airplane with such force that it is necessary to take an alternative route. Many times, goals are understood as immovable, but nowadays the companies must be more dynamic than ever to be successful. To do so they must set ambitious objectives, but these goals also should also be both realistic and achievable. When the rules of the game change the strategy may do so, and even the main goal that is pursued.
When leaders are empathetic, they are betting on teamwork, creativity, productivity and a good working atmosphere. All of them are important aspects when facing unusual challenges. In these situations, it is necessary to communicate appropriately, connect with people and understand the circumstances beyond leaders. Excellence in companies is only achieved when firms take care of their human capital. In these moments of agitation and urgency, it is precisely when it is more necessary to give the best of oneself.
The different opinions shared by team professionals cab help enrich the approach of the leader. In fact, they might eventually contribute to a change of approach of the latter. Nonetheless, in order for these opinions to be productive, they must be heard, so they have to be shared in a space in which professionals can raise their voices freely. For leaders to find help in these suggestions, divergences and impressions, they must be open to change, without adopting rigid and unquestionable positions that may cause professionals to remain silent.
At the CEU IAM Business School, we teach an Executive Development Program (EDP) that has been designed to boost the career of its participants in such a way that they can take advantage of what makes them differentiate themselves from their competitors. This training course is aimed at enhancing the talent, knowledge and skills of its students so that they can achieve their professional goals. With this EDP, they will have a vital and transformative experience that will be key to successfully facing their next professional steps. Ask for further information with no obligation on your part!