Monday, 23 march 2020 | Redacción CEU
From time to time, a series of circumstances that no one could have ever imagined converge, causing a serious and complex situation -a circumstance which, for example, these days is more evident than ever-. In these moments of uncertainty and difficulty, it is when people need leaders that react quickly and effectively. In fact, it is then that the lights and shadows of the people who are in command emerge. Preparing to successfully deal with what is not yet known may seem impossible at first, however, leadership is not a one-off event, it is a task that requires constant effort and that can be carried out day by day. Good leaders will shine in times of turbulence, but they will have been preparing for them long time before.
People who are used to flying know that they do not have to be afraid of bumpy flights. Even so, staying calm when the most severe turbulence occurs is not easy. In this case, the job of pilots and the cabin crew under their command is crucial. It is their responsibility to make everybody overcome these temporary setbacks without problem and prevent people from being filled with their greatest fears, bringing about thus a possible risky situation.
Turbulence in companies appears in the form of crises and emergencies. Thus, when they arise, the work done so far loses the meaning abruptly, at least apparently. These are situations that test the professionals' capacity for resistance, as they may affect their current working model, completely redraw the context in which they work or make it unfeasible to continue with the strategies deployed until the present time. Only a demanding response that is proportional to the magnitude of the problem is effective to face these challenges. The effort will also be greater in proportion with how high the level of responsibility of professionals in companies is, therefore, the performance of leaders in these cases will be essential for keeping the company afloat. But what exactly makes a leader react better in these types of scenarios?
A good attitude
Brilliant leaders are those who stand out in unusual circumstances. In fact, when they face disturbing and complex events, they do so with a positive and proactive attitude. This point is key, since the people who are under their command not only take their actions as an example, but also their attitude towards unexpected events. In order to spread this attitude in these circumstances, it is necessary to carry out some groundwork focused on team spirit and motivation, and one that can help teams to fully trust leaders’ vision and capacity in times of turbulence.
The most valuable asset of a company is its human capital. This point of view should not be overlooked. The most successful leaders are those who know how to inspire their teams through leadership which is based on values such as honesty, transparency, responsibility, commitment, cooperation, etc. This type of leadership has an impact on the corporate culture of organizations, and it is in times of crisis when its effects can be appreciated better, for example, in teams’ cohesion, solidarity and motivation. A leader must always keep in mind that there is no better way to achieve a goal than to share it.